New figures suggest that five years on from the first Covid-19 lockdown, access to remote and hybrid work has become essential to many people who are disabled or have long-term health conditions, enabling them to stay in work.
The findings are part of a report led by researchers from Lancaster University, the Work Foundation at Lancaster University, Manchester Metropolitan University, and Universal Inclusion, and funded by the Nuffield Foundation.
One in five UK workers (6.64 million) mainly work from home, and analysis shows that nearly a fifth are disabled (1.16 million). Survey findings of more than 1,200 disabled workers with experience of remote and hybrid working reveal that working from home had a positive impact on 80% of those in fully remote roles when it came to managing their health. This proportion reduces to 38% for those who work remotely less than half of the time, suggesting that the benefits decline if people are expected to work onsite very regularly.
The study also reveals that 85% of disabled workers surveyed feel that access to remote and hybrid working is very important or essential when looking for a new job. In addition, nearly one in three disabled workers (30%) who are already working in a hybrid way want to spend more of their work time working at home.
“Remote work is not an ‘optional extra’ for many disabled workers but is vital to enabling them to get into and stay in work,” said Rebecca Florisson, Principal Analyst at the Work Foundation at Lancaster University. “A recent Government study showed that a quarter of those out of work and claiming health and disability benefits state they might be able to work if they could do so remotely. Yet recent calls by employers to return to the office overlook the critical perspectives and experiences of disabled workers who now account for almost one in four working age people in the UK.”
Despite the increase in demand from workers, the study reveals that remote and hybrid roles are difficult to come by – and arbitrary ‘return-to-office’ mandates could make things worse. Researchers examined the roles available to job seekers through the Department for Work and Pension’s Find a Job portal in one month in the UK (8 December 2024 – 7 January 2025) and found 94,827 new jobs were advertised. However, only one in 26 job adverts had the option of hybrid or remote working (3.2% of the roles were hybrid and 0.6% were fully remote).
“This new evidence clearly tells us that if a job isn’t advertised as hybrid or remote, the vast majority of disabled workers who require access to homeworking won’t even apply,” said Florisson. “This may be non-negotiable for them so they can better manage their health and stay in work. If employers are shortsighted and ignore the rising demand for flexibility in roles, they are missing out on a vast pool of talent that could benefit their organisations, while further distancing disabled workers from the UK labour market.”
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